Our policy lasts 21 days. You have to inform us in writing for any refund thorough our email id and supported with reasons. We will be more than happy to assist you with your queries. Please retain the receipt for this. Our verification team will verify your query and will revert back within 7- 10 days through your mail id. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Incomplete information can lead to cancellation of your refund, thus requesting you to provide complete details as per our refund form, our refund form will be available on the auto reply mail. Late information will not be entertained.
Please send us your registered email ID/phone number to us. In case you're not registered, We'll also be needing your bank details in order to reverse the transaction. It'll take 7 - 10 days after this for the payment to be transferred back in your bank account.
When you file for a refund, it will take a total of 21 days for us to process your request. If for some reason it is going to take longer than 21 days, we'll inform you well in advance.
Million-Riders is committed to ensuring that your privacy is protected. We may ask about some of your information to serve you better, but you can be rest assured that it will only be used in accordance with this privacy statement.
Million-Riders.com have full authority to or may changes in this policy from time to time by updating this page. This policy is effective from 1/10/2015.
We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centres, and information access authorization controls.
We may ask for:
- Name and address information
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- We Keep information strictly for Internal record keeping.
- We may use your information to enhance our product and services.
- We may send your mails for your input on our marketing survey.
We are committed to ensuring that your information are secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
On your agreement we place a small file in your computer hard drive. the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If you find that any information we are holding on you is incorrect or incomplete, please write to or call us as soon as possible. We will immediately correct any information found to be incorrect.
If it is found that any consignments containing any of the above mentioned restricted items, Million-Minds is no way responsible for any circumstances. The sender will be whole and sole responsible for any legal issues. Million Minds bikers will pick and deliver the material on the basis of good faith and Million Minds bikers will have no obligation to check the content of the material handed over to them.